How should I store my tea?
Store tea in an airtight container in a cool, dry place—away from heat, light, and strong odors. No need to refrigerate.
How long will the tea stay fresh?
While most teas are best within 1 to 3 years, aged teas like Pu-erh and some white teas can be stored much longer—and may even taste better over time.
Is there caffeine in your tea?
Yes, most teas contain caffeine, but the amount varies.
Black tea has the most
Followed by oolong, green, and white tea
Herbal teas are naturally caffeine-free
On average, tea has about 15–70 mg of caffeine per cup, depending on the type and how it’s brewed.
Tea also contains theanine, a natural compound that promotes calm and can help balance the effects of caffeine.
What’s your return policy?
If you’re not completely satisfied with your purchase, you can return it in its original condition within 30 days. We’ll refund the full item price minus shipping costs.
How do I brew your tea?
It varies by tea type. Oolong and pu-erh can be brewed 3–10+ times, while black, green, and white teas usually 1–3 times. Flavor gets lighter with each brew. For best results, check the brewing instructions on the package.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at information@seventeahouse.com